How we work, and who you work with
We are a specialist EdTech managed service provider and IT infrastructure integrator. We take the burden of IT off schools and trusts so they can focus on teaching and leadership. Here is how we are organised and the people behind it.
Education first
Schools, colleges and trusts are the core of what we do, and the business customers we support get the same disciplines. That focus is the reason a school can pick up the phone and reach someone who already understands the setting.
Medhurst has been family-owned since 1999 and is still led by the person who founded it. That is why the relationship you start with is the relationship you keep.
making IT better: continuous improvement
We make IT work, and we keep making IT better. We are organised around the four stages of our improvement cycle internally, so the way we work matches the way we describe what we do.
Scope
Listen, audit, discover. Strategic ICT planning, technical roadmapping, Cyber Readiness, and capacity reviews.
Design
Architect, blueprint, specify. Network and security design, capacity planning, configuration, and integration planning.
Deliver
Build, install, deploy. Procurement, infrastructure and AV installation, cloud deployment, commissioning, and handover.
Refresh
Manage, operate, evolve. Managed services with a named team, monitoring, lifecycle management, and re-assessment on rhythm.
Four businesses, one group
Medhurst Communications provides managed IT, networking, cyber, safeguarding, and devices. Hugh Symons Audio Visual provides specialist AV integration: interactive panels, projectors, hall and room audio, and large-format displays. Drift IT Services adds education IT support depth across the South East, and EdEquity AI is our investment in education data, analytics, and AI.
Under one group, AV and managed IT come from the same accountable partner, which is rare in our market.
Named people
Our leadership team is named in full on the Leadership page, including Charlie Baynes (CEO and Founder), Dave Smith (Operations Director), Dave Bartlett (Technical Director), and Sean Donohoe (Chief Sales Officer). Meet the team.
Speak with our experts
Tell us about your school, trust, or programme. We will route you to the right team and respond promptly.