This accreditation confirms Medhurst’s commitment to the provision and on-going support of IT solutions to the Commercial and Education sectors and related operations fully meet the requirements of our customers at all times.
Our goal is always to achieve a high level of customer satisfaction at all times and we are committed to operating our Company under the disciplines and control of a Quality Management System (QMS) conforming to the International Standard IS0 9001:2015.
Charlie Baynes, Medhurst Managing Director comments “We embarked on this activity with a number of clear business objectives in mind: to provide clarity of the company structure and its goals and direction, to standardise on all areas of business conduct, to enable growth of the business and its success and to create new opportunities for the business where QMS standards are requisite.”
“The ISO 9001:2015 accreditation means that our clients can be assured that Medhurst is serious about delivering all our services to a very high standard and that all our staff are committed to operating to this standard for both business improvement and improved customer experience. To ensure that the policy is successfully implemented all staff will be responsible for identifying customer requirements and ensuring that the correct procedures are followed to meet those requirements.”