HP has announced an expansion of its ongoing worldwide voluntary recall and replacement program for certain notebook computer batteries, which was announced in June 2016.
HP urges customers to check all potentially affected batteries shipped with specific HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion Notebook Computers, sold worldwide from March 2013 through October 2016. The batteries have the potential to overheat, posing a fire and burn hazard to customers.
Not all notebook computer batteries are affected and customers should check their batteries on the program website: http://www.hp.com/go/batteryprogram2016
For more information, please refer to the official safety advisory from HP by clicking this link.
If you have any concerns or if you would like to discuss this further, please do not hesitate to contact the Medhurst Support Team on 01489 563000 or firstname.lastname@example.org