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Case Study: QualitySolicitors D'Angibau

“From the initial project specification, the whole Medhurst team has been very helpful and supportive, taking the time to understand the nature of our business and the crucial role that IT plays in the service we offer to our clients. With the move from a capital expenditure to an operational one, we find the costings easier to control and manage, and of course far more flexible, so we can respond to the changing needs of the practice at any time.”

Fiona McArthur, Partner, QualitySolicitors D’Angibau

Customer Profile

QualitySolicitors D’Angibau offers legal advice to individuals and businesses in Bournemouth, Poole and Canford Cliffs in Dorset. As solicitors, data security and continuity of service are essential for its clients. The company employed Medhurst to find the most cost effective solution that would provide the functionality that they needed and ideally without the capital outlay on new server hardware and software.

Business Needs

QualitySolicitors D’Angibau had a number of servers being accessed by over 30 users spread over the practice’s two main sites. To offer its staff a flexible, secure and convenient IT environment, the partners made the decision to employ Medhurst to oversee a move away from the traditional server and PC network to a cloud based solution.

Fiona McArthur explained: “Our servers were getting old and some were even out of warranty and housing them in the office was not only a data risk but also didn’t provide the best working environment for our staff or clients. It was also important that our staff could work remotely as if they were at their desks, should anything happen to prevent them working from their offices.”

Solution

After an on-site IT audit, Medhurst proposed its hosted Dashboard Cloud Solution to provide the most affordable and flexible solution for D’Angibau’s needs. The Medhurst Dashboard solution is a suite of familiar software applications such as Microsoft Office and services including file storage and backup that are available 24x7x365 from any Internet connection. With the Medhurst Dashboard Cloud solution, there is no need to buy, install or maintain any hardware or software for the business, as all that is needed is access to any PC, thin client or mobile device and an Internet connection.

A predictable subscription based pay-per-user model also ensures that the Medhurst Dashboard cloud solution offers great value for money, freeing up critical capital expenditure budgets and reducing operational costs. The cloud solution also offers the additional benefit of access to the latest version of Microsoft software applications as opposed to older versions that would have previously been bought.

“The Medhurst Dashboard Cloud Solution is the perfect choice for our needs, ensuring we have secure and full remote access to the most up to date business systems wherever and whenever we need them,” said McArthur. “As you only pay for what you need, when you need it, we can instantly change our requirements on an ongoing basis with no minimum commitment or minimum spend each month.”

Results

The new system now offers its entire staff a flexible, scalable, secure, convenient and always available IT solution, accessible from any of the practice’s offices, home and remotely. Medhurst also provides a full time remote or on-site, professional IT support team to sort any issues if they arise.

“Our staff have been delighted with the solution and guaranteed availability of the services. Not only do they have access to the latest version of the standard Microsoft Office applications, Medhurst has also hosted all of our specialist legal applications in the cloud as well, meaning they can work collaboratively, anytime, anywhere, logging on from home or their smart phones to provide a very flexible and responsive service to our clients.”